Support Center
Find answers to common questions or get in touch with our team.
Frequently Asked Questions
Navigate to the Sell page, sign in with Steam, and select the items you want to sell from your inventory. Choose your preferred payout method and click Sell. You'll receive a trade offer from our bot — once you accept it, your balance will be credited instantly.
For site balance payouts, your account is credited immediately after the trade offer is accepted. Bank card and bank transfer payouts typically take 1-3 business days. Crypto payouts are processed within 1 hour.
We pay 85% of the current market value for most skins. Some high-demand items may receive higher rates. You can always see the exact amount we're offering before confirming the sale.
Browse our marketplace on the Buy page. When you find a skin you want, click Buy to add it to your cart. Proceed to checkout, complete your payment, and you'll receive a trade offer with your purchased skin.
Go to your Steam profile → Privacy Settings → scroll down to 'Trade URL'. Copy the full URL and paste it in your profile settings on our site. Without a valid trade link, we cannot send you trade offers.
If a trade offer expires or is declined, the transaction is automatically cancelled and no charges are made. You can try again at any time. Make sure your Steam inventory is set to public and your trade link is correct.
We use Steam's official OpenID for authentication — we never see your Steam password. All transactions are encrypted and we don't store sensitive payment information on our servers.
Currently we support site balance for payouts. Bank card, bank transfer, and cryptocurrency payouts are coming soon. For buying skins, we accept Georgian Lari (GEL) via bank card.
Contact Us
Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.
Business Hours
Monday - Friday: 10:00 - 20:00 (Tbilisi time)
Weekend: 12:00 - 18:00
support@cs2.market